DC Supplier

Shipping policy & Returns

Shipping policy

Thank you for visiting and shopping at Discount Central. Following are the terms and conditions that constitute our Shipping Policy. Domestic Shipping Policy Shipment processing time All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

International shipping policy

We currently do not ship outside the U.S.

Returns

All returns must be postmarked within 30 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

Return process

To return an item, please email customer service at returns@discountcentral.biz to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase/and the return form provided/and other, and mail your return the address.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return / exchange. Please allow at least 5 days up to 30 days from the receipt of your item to process your return/exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

For defective or damaged products, please contact us at the customer service number or by email at returns@dcsupplier.com to arrange a refund or exchange.